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Basic Service & Support Contract (Service & Support Contract Basic)

Stremtec Basic Service & Support Contract (Basic) for ignition, charging and cooling systems. Basic technical support.

Description

Additional information

Basic Service & Support Contract (Service & Support Contract Basic)

Stremtec, as an expert in ignition, charging and cooling systems, presents the Basic Service & Support Contract, specifically designed to ensure the optimal operation of Motoplat CV testing equipment. This contract is crucial for maximizing equipment lifespan, increasing productivity, and minimizing unexpected downtime.

This service package guarantees the long-term, reliable operation of Motoplat testing systems, ensuring your equipment always performs at the highest level.

Advantages of the Maintenance Program

Through regular maintenance and support, you can gain significant operational and financial advantages:

  • Increasing the Lifespan of the Tester: Proactive care significantly extends the useful life of the equipment.

  • Increasing Productivity and Efficiency: Trouble-free operation ensures continuous, uninterrupted work execution.

  • Reducing Downtime: Unexpected failures, which can result in costly and time-consuming repairs, can be prevented.

  • Controlling Costs: The associated costs of emergency repairs and expedited parts procurement can be avoided.

  • Quality Assurance: Faults of the DUT (Device Under Test) can be identified before testing, preventing the shipment of faulty units to customers.

  • Fault Prevention: The risk of false failures and missed defects is reduced.

  • Flexible Scheduling: Planned maintenance visits can be adapted to your workflows.

Features of the Preventative Maintenance Program

Preventive maintenance performed under the Basic Contract covers all critical aspects of the equipment, carried out by expert, certified technical support personnel.

Maintenance and Inspection Points:
Function Description
Maintenance Checklist Inspection based on a detailed checklist.
Annual Calibration and Verification One official certification and inspection per year to maintain accuracy.
Comprehensive System Check Comprehensive assessment of all main systems.
Tools and Consumables Inspection of all tools, consumables, and wear parts.
Safety Features Checking and confirmation of safety functions.
Software Maintenance Provision of applicable software updates.
Parts and Reporting Management:
  • Parts Recommendations: Suggestions regarding necessary spare parts.

  • Parts with Long Lead Times: Suggestions for parts whose procurement takes a longer time.

  • Condition report: Preparation of a detailed report on the current status of the Motoplat CV testing equipment.

Technical Context and Related Products

Stremtec has an extensive portfolio in automotive technology that complements this service. The maintenance agreement is particularly valuable for Motoplat testing systems, which are essential for diagnosing the complex systems of modern vehicles.

Main Product Categories Covered by Expertise:

1. Rotrix EV/PHEV Chargers:

  • Advanced charging solutions for electric and plug-in hybrid vehicles.

  • Support for aligning charging stations with brands.

  • Information on charging connectors and Load Balancing.

2. Motoplat Diagnostic and Testing Systems:

  • Servicing and support for the Motoplat product line (CV testers).

  • Training opportunities (Starter motor / Alternator training, Motoplat training).

  • Motoplat repair services.

3. Workshop Equipment:

  • Rotrix testers and tools.

  • Autodiagger test equipment.

  • EV/PHEV diagnostic tools.

  • Air conditioning testing equipment (Airco tester).

  • Industrial washing equipment (Magido, Marwis).

4. EV/PHEV Information and Parts:

  • Information on electric vehicle components.

  • Specialized repair services, such as Audi starter/alternator repair and hybrid battery repair.

  • Repair kits (Repair kits).

5. Start/Stop Systems and LIN Protocol:

  • Expertise in Start/Stop generators and the LIN protocol, which are key components of modern vehicle power supply.

Technical Specifications and Categories

This service can be classified into the following categories and is associated with a specific brand:

Property Value
Category Certificates and Training
Brand Motoplat
Service Type Preventative Maintenance (Preventative Maintenance)
Target Equipment Motoplat CV Testing Equipment
Frequency Yearly (Verification/calibration on a yearly basis)

This Basic Service & Support Contract ensures that Stremtec expertise and support are always available for your most critical equipment, minimizing risk and maximizing return on investment.

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